Terms and Conditions

Last updated: [14/102025]

Welcome to Ask Lauren. By accessing or using this website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using this site or engaging any services.

1. General Information

This website is operated by Ask Lauren. Throughout these Terms, “we”, “us”, and “our” refer to Ask Lauren, and “you” refers to the client, customer, or website user.

2. Services

We provide administrative, executive support, and related business services as outlined on this website. The scope of work, timelines, and fees will be confirmed in writing before any service begins.

3. Fees and Payment

All fees are stated in pounds sterling (£) unless otherwise specified. Payment terms will be agreed prior to commencement of work. Invoices are due within the payment period stated on the invoice. Late payments may incur additional charges.

4. Cancellations and Rescheduling

If you need to cancel or reschedule a booked service, please provide at least 24 hours’ notice. Work cancelled after this period may be charged in full. Retainer or package clients should refer to their specific service agreement for details.

5. Confidentiality

All information shared with Ask Lauren in the course of providing services will be treated as strictly confidential. We will not share or disclose your information without consent, except where required by law.

6. Data Protection

We comply with the UK General Data Protection Regulation (UK GDPR). Personal data is collected and processed only as necessary to provide services. Please refer to our Privacy Policy for further information.

7. Intellectual Property

All materials, templates, and content provided by Ask Lauren remain the intellectual property of Ask Lauren, unless otherwise agreed in writing. Clients may not reproduce, distribute, or sell such materials without prior consent.

8. Limitation of Liability

While all reasonable care is taken in providing our services, Ask Lauren shall not be liable for any indirect, incidental, or consequential loss arising from the use of our services or website. Our total liability shall not exceed the amount paid for the specific service.

9. Website Use

The content on this website is provided for general information only. We make every effort to keep information accurate and up to date, but make no warranties or guarantees of any kind regarding its completeness or accuracy.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Amendments

We reserve the right to amend these Terms and Conditions at any time without prior notice. The most current version will always be available on this page.